Tickets Alhambra Granada is the best website to book visits to the Alhambra as it is an official authorized agent of the board, managing only top-tier services and providers, guaranteeing at all times the best quality and highest satisfaction for its clients.

 

Rates and prices are published including VAT unless otherwise stated, remaining subject to service availability and revision due to typographical errors or special dates. In no case are photos representative of the product.

 

The activity and operation of Tickets Alhambra Granada is regulated by the law of travel agencies and tourist services through Law 13/2011, of December 23, on Tourism of Andalusia, in addition to Decree 114/2023, of May 23, published in the BOJA. This regulation governs and empowers tourism intermediation companies, especially those that market package tours, organize their own or facilitate linked tourist services, to charge a fee or management expense for the provision of their activity.

 

The client is responsible for the veracity of the data provided, as well as for checking the Voucher delivered. Likewise, all travelers, users, tourists, or visitors must carry their personal documentation in order at all times, being their responsibility to obtain passports, visas, or any other requirement.

 

The client undertakes to comply with the rules of use and enjoyment of the various services, being solely responsible in case of failure to do so.

 

The routes and durations of the different visits may be altered depending on the visiting hours, season of the year, or the status of the areas to be visited; whether for organizational or conservation reasons, the decision for any modification remaining at the guide's discretion.

 

Transportation to the destination is understood to be at the client's expense, unless otherwise specified.

 

A trip is understood to be contracted upon prior confirmation of service availability, once payment rules have been met and the voucher has been delivered to the client with the confirmation of their reservation.

 

Minimum tourism management costs for client cancellation are set out in the Spanish travel agency regulations (R.D. 271/88 and Order April 14, 1988), as well as in their correspondence with Andalusian tourism regulations (D. 301/2002) in order to regularize European community legislation for tourism marketing purposes, and the agency may charge other management fees.

 

Tickets-Alhambra-Granada acquires Alhambra tickets through the Board of the Alhambra and Generalife, under the sales conditions published in the Bulletin of the Government of Andalusia (BOJA) of January 22, 2020.

 

The purchase of tickets is subject to the conditions and availability of the Board of the Alhambra and Generalife, which requires that tickets be nominative at the time of purchase. Therefore, it is very important that when making the reservation you correctly specify your ID or passport number, which must correspond to the same original identification that you must present at the monument; otherwise, you will not be able to enter, as specified by the Alhambra Board.

 

The ticket quota is subject to daily purchase demand and there may be modifications and cancellations, a policy by which our company is backed.

 

If tickets are not available for the date desired by the client, the amount paid will be refunded or a consensus agreement will be reached to change the day.

 

In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, the user gives their consent for their personal data to be included in a file owned by Tickets Alhambra Granada and to be used for the management of the reserved services. Likewise, the user declares to be informed about the rights of access, rectification, cancellation, and opposition that they may exercise at the company's registered office at Plaza Luis Martín 7 - 04740 Roquetas de Mar (Almería).

 

The website www.tickets-alhambra-granada.com (hereinafter "Website") belongs to the Nazarí Group (hereinafter "Nazarí Viajes" or "Nazarí"), through which its users (hereinafter "User" or "Users") can access various information on travel and tourism.

 

By using this portal, the user expressly accepts full and unreserved adherence to each and every one of the conditions, in the version published and in force at the same time the user accesses this portal, as well as those of any tourism or travel service provider. Therefore, the user must read them carefully before using the portal, as they may have undergone modifications since the last time they accessed it.

 

The user declares to be of legal age and to have the legal capacity to acquire services through the website.

 

This website is addressed to both the final consumer and intermediaries, and may only be used for the purpose of gathering information to make a purchase on it, its use for other purposes not being permitted without the express written consent of the owner. Specifically, it is not permitted to:

 

a) Include website information in price comparison search tools

 

b) Access the website by means of a robot, spider, or any automatic search tool or program

 

c) Carry out mass searches in proportion to the purchases made on the website.

 

The Nazarí Group operates the website, offers and, where appropriate, supplies the content, products, and services to users, with the exception of the contracting, technical organization, and formalization of reservations of some services that are carried out by other online providers.

 

Users should know that the contracting of the aforementioned services is governed by specific contractual conditions, according to the applicable legislation in each case, agreed upon by the users with the provider of the same and the company.

 

The company accepts each and every one of the obligations or prohibitions imposed at any time by the current legislation in relation to the exclusion or limitation of the professional's liability in the fulfillment of the intermediation contract.

 

Tickets Alhambra Granada may charge a service fee per client (management fee) on service reservations. This amount is non-refundable in any case and is independent of the rate or reservation selected by the buyer. In case of change/modification at the client's request, and provided that the rates allow it, these amounts may be applied again.

 

When the buyer chooses a rate in which changes or cancellations are not allowed, no refund of the reservation amount is contemplated under any circumstances. This means that the service may not be used in a manner different from that contracted, including, for example, trying to use it on another date, location, or changing the holder.

 

In all direct or indirect refunds requested by the client, and permitted by the applied rate, a management fee per passenger will be charged, in addition to the fee that the company or reservation made might establish.

 

In addition to the fee that each company or reservation might establish, in all voluntary changes or reissues requested by the passenger that involve changes of dates, services, or names, and as long as they are permitted by said company, a management fee per client may be charged.

 

Visits and tours. Regarding excursions, guided tours, entries, tickets, and other complementary offers, these are committed to the detailed description in the information of each resource and/or in the confirmation of the purchase, contemplating the possibility of changing the itinerary, service, or conditions due to causes beyond the provider's control, or due to typographical errors.

 

The transportation carried out is subject to the rules and limitations regarding liability established by the Warsaw Convention unless the transportation is not "international transportation" as defined by said Convention, in which case it will be subject to the applicable national and community legislation.

 

Insofar as it does not conflict with the above, all transportation carried out and other services provided by each carrier will be subject to: 1) the provisions appearing on the ticket, 2) the applicable rates, 3) the conditions of transport established by the carrier and the related regulations that form part of this contract (which can be consulted at the carrier's offices), except in the case of transportation carried out between a point in the United States or Canada and any point outside said countries, for which the rules in force in those countries will apply.

 

The carrier undertakes to make every effort to transport the passenger and baggage with reasonable diligence. The times indicated in the schedules are not guaranteed and do not form part of the air contract. In case of necessity and without prior notice, the carrier may be substituted by other carriers, use other aircraft, and modify or delete stops planned on the ticket. Schedules are subject to change without notice. The carrier assumes no responsibility for ensuring connections.

 

The passenger must comply with the government travel requirements and present the departure, entry, and other required documents, as well as arrive at the airport at the time indicated by the carrier or, if none has been set, with sufficient advance notice to allow them to complete the departure formalities. It is recommended to arrive at least 60 minutes in advance for domestic flights and 150 minutes for international flights, especially if the flight is destined for or stops at an airport in the United States.

 

The passenger must reconfirm the schedules with the airline at least 48 hours prior to the flight departure, as the airline may modify them in some cases, even bringing them forward. The passenger assumes the corresponding responsibility for damages derived from the omission in the confirmation.

 

Accommodation. The website may charge the client non-refundable management fees for cancellation or modification of reservations. Generally, if the modification or cancellation occurs 72 hours before the hotel check-in date, unless another time margin is expressly indicated, the client will pay an amount that may vary between the price of one night and 100% of the reservation amount depending on the destination, date, and hotel reserved.

 

Package Tours. The contracting of organized trips is subject to the provisions of Royal Legislative Decree 1/2007 and the specific conditions agreed with the Users depending on the tour operator-wholesaler that organizes the trip, with Nazarí being the issuing travel agency.

 

Car Rental. You can cancel your reservation with at least a minimum of 48 hours notice before the pick-up date as a general rule, unless expressly specified otherwise. If you wish to cancel a reservation, please contact us. Cancellation will incur management fees. Modifications are generally not allowed.

 

Do not forget to bring your driving license and a valid credit card at the time of picking up the vehicle, as they will be required for the vehicle collection.

 

Airline tickets are personal and non-transferable. It is understood that the buyer requests the most economical trip/flight on the selected dates and times; therefore, and unless otherwise indicated, the most economical rate ("Tourist with restrictions") will be offered without the possibility of changes or cancellations. This means that the ticket is not allowed to be used in a manner different from that contracted, including the attempt to use the return of a flight without having previously used the outbound leg.

 

Information. To complete the purchase, the client will be asked for the passengers'/travelers' data, the client being solely responsible for its veracity. Once the purchase is made, a confirmation email will be sent with all the reservation information.

 

The traveler declares that they know and will comply with government requirements for entry and exit documentation and any others.

 

The purchase/reservation of any product will only be effective at the time the charge is validly made to the credit card provided or the total amount is received by transfer, and may be cancelled by the company until that moment. Bank transfer fees or currency exchange costs are always at the client's expense.

 

Tickets Alhambra Granada reserves the right to request additional information from the client in order to verify their purchase.

 

The fact of requesting a reservation implies the commitment on the part of the client to authorize the charge to the credit card provided. In the event that it is not possible to carry out the charge on the credit card provided (transaction rejected), the reservation will be automatically cancelled.

 

Payment for the reserved services is made in advance in order to proceed with the sending of the necessary documentation to the address indicated by the client.

 

The prices indicated include fees, taxes, and the issuance service fee. They do not include any other expenses unless otherwise specified. Variations in the applicable rate due to delay in payment of the reservation will be passed on to the client. Offers, discounts, and special rates are not cumulative.

 

Travel Documentation. Tickets Alhambra Granada will act with due diligence to make the documentation for the reserved trip available to the user in the shortest possible time. In any case, if such delivery cannot be made within the referred period, the greatest efforts will be made so that the documentation is delivered to the user before the start of the trip.

 

The user must detail all the information necessary for the delivery to take place effectively. Tickets Alhambra Granada cannot guarantee delivery if sufficient information is not correctly detailed.

 

Users and, in general, those persons who intend to establish a link to any of the pages of the website must respect the corporate image and logo of Tickets Alhambra Granada. The website may be included as part of another website with the express permission of Nazarí.

 

For the purposes of the regulation on electronic billing, the user who makes a purchase and requests an invoice gives their consent to it being sent in electronic format, without this entailing any extra cost for the user.

 

These general conditions are governed in each and every one of their aspects by the current Spanish law. For the resolution of actions derived from this contract, and/or for any claim or doubt that could arise by any of the parties, they agree to voluntarily submit to the jurisdiction of the courts of Almería, expressly waiving any other jurisdiction.

 

All information detailed on the pages (location, telephone numbers, rates, services...) may have been modified or be erroneous. The prices mentioned are indicative and may vary according to the season and dates. This content on this website was developed to provide accurate information about travel and tourism, without promotional purposes for any specific company.